![]() ![]() Upon looking at the properties of the presence unknown contacts, they are pulling the incorrect domain. If you have feedback for TechNet Subscriber Support, searching for users in Skype 2016 and Lync 2013 we are getting a status for users "Presence Unknown". Mark the replies as answers if they help. If the issue only appeared on the specific client, please try to delete SFB cache file and test (Lync 2013/SFB (SFB 2016)įor this issue, as you mentioned, you can set the Lync client policy parameter "AddressBookAvailability" to the value of WebSearchOnly, then Lync client will search the address book from BE database directly, please refer to Any thoughts on if this will solve the issue, and does anyone have any other thoughts as to what the issue could be and how to fix it?įrom my point of view, this issue didn’t caused by unchecking the option “Exchange and outlook integration”.ĭid the issue only appear on the specific client? My coworker and I are going to implementĪ CS Policy on the Skype server through the Skype power shell. Our profiles are also not connected to an exchange server. Additionally, when you select to open the user's contact card, only minimal details are displayed. When you try to search for a recipient by using the Search People box, the search results display the user name without the presence information. In our local Lync/Skype profiles we have the boxes that cause Lync/Skype to integrate with Outlook/Exchange unchecked. An Outlook contact card doesn't display a recipient's photo, details, or presence. When searching for users in Skype 2016 and Lync 2013 we are getting a status for users "Presence Unknown". ![]()
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